Thompson Animal Medical Center to Help Your Pets

Like you, we love animals and know they are much more than “just a dog,” “just a cat,” “just an iguana,” or “just a snake”. Our pets warm our hearts, comfort us in illness and are always good listeners. They are our friends, companions, and family.

Knowing how important these animals are in your life, it is an honor to care for these important members of your family. We treat your pets like family and are committed to celebrating and protecting the human-animal bond.

For those of you that haven't visited our facility, we'd like to extend a warm welcome to both you and your pets to our clinic. We pledge to provide the highest quality veterinary care, education, and compassion to both you and your pets.

Our clinic is located at 4540 Mormon Coulee Road, La Crosse, Wisconsin. Please feel free to contact us by telephone at (608) 788-8820 or email us.

To make an appointment, please call our clinic at (608) 788-8820.

**PLEASE NOTE: CLINIC AND PHONE HOURS DIFFER**

Clinic Hours:

Monday – Friday: 7:30 a.m. to 6:00 p.m.

Saturday: 8:30 a.m. to Noon

Phone Hours:

Monday – Friday: 8:00 a.m. to 5:30 p.m.

Saturday: 8:30 a.m. to Noon

We Are AAHA-Accredited

We are honored to be among the 15 percent of small animal veterinary clinics in the country that are accredited by the American Animal Hospital Association (AAHA)

The accreditation is similar to that given to human hospitals by the Joint Commission on Hospital Accreditation. As the association says, “AAHA is the only organization that accredits animal hospitals throughout the U.S. and Canada.

AAHA-accredited hospitals voluntarily choose to be evaluated on 900 standards in the following areas:

• Orderly and accurate record keeping
• Complete diagnostic capabilities
• Proper anesthetic procedures
• Modern surgical procedures
• Concern for preventive medicine
• Complete pharmaceutical facilities
• Emergency service
• Dental care
• Nursing care
• Properly maintained environment

As Dr. Tom said, “Over the years we’ve kept up with new technology and equipment like ultrasound. We are committed to continuing education. This accreditation confirms the value of this investment for the pets in our practice.”

Key Values of Thompson Animal Medical Center

Excellence in customer service

We will treat you and your pet in a kind and caring way with the utmost professionalism.

Compassion

We will care for your pet as if he or she was our own. We will treat all pets with dignity and respect.

Friendliness

We will treat others in a kind, helpful and supporting manner.

Enthusiasm

We will strive to maintain a high-spirited attitude.

Communication

We will engage in direct, open, honest interaction with a willingness to listen, to teach and to learn.

Commitment

We are dedicated to live our values and mission through constant improvement and personal growth.

Teamwork

We will work together for the best outcomes in a spirit of cooperation, communication and support.

Integrity

We will act with truthfulness, honesty, responsibility and accountability.

History of Thompson Animal Medical Center

Drs. Tom Thompson and Jean Heyt met on the first day of veterinary school. After graduating from the Michigan State University School of Veterinary Medicine in 1976, Drs. Tom and Jean married in 1977. 

They practiced for two years in Madison before moving to La Crosse after falling in love with the area. As Dr. Tom likes to say, it was love at first sight looking down on the area from I-90 near Tomah. "The coulees, the hills and the sun going down did this,” he said. “We knew right then that we wanted to make La Crosse our home.”

The Thompsons converted a 100-year-old house on Mormon Coulee Road into their first clinic. The kitchen doubled as a lab – or the lab doubled as a kitchen – where they cooked their meals. They also had a multiple purpose room and a porch that was converted into a kennel. 

“We quickly realized how dedicated owners are to their pets. We spent time with clients building relationships, and friendships,” Dr. Tom said. “They knew us and we knew them.”

By the second year of their five-year lease, their practice had taken off so much that they knew they needed a new clinic. When it opened in 1980, they were thrilled by the many, many people who attended their open house.

When Drs. Tom and Jean started Thompson Animal Medical Center, their family consisted of just the two of them, their black lab, Sara Jane, and their cat, Mouse. Drs. Tom and Jean have since welcomed two daughters, Lynsee and Chiyo into their lives, along with countless dogs, cats and other animal critters.

Thompson Animal Medical Center Today